Privacy Policy

1. An overview of data protection

General information

TIES ON AG take data privacy seriously. This Privacy Policy explains who we are, how we collect, share, and use personal information, and how you can exercise your privacy rights.

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please read our instructions, which we have included beneath this copy.

Data recording on this website

The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party” in this Privacy Policy.

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form. Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website. A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order enquiries.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency. Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

2. Hosting

This website is hosted externally. Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site. The external hosting serves the purpose of fulfilling the contract with our potential and existing customers and in the interest of secure, fast, and efficient provision of our online services by a professional provider. If appropriate consent has been obtained, this consent can be revoked at any time. Our host(s) will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

We are using the following host:

Vercel

3. General information and mandatory information

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Privacy Policy. Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Privacy Policy explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected. We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party

The data processing controller on this website is:

TIES ON AG
Kalanderplatz 5
8045 Zurich
Switzerland
E-mail: contact@ties-on.com

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this Privacy Policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

General information on the legal basis for the data processing on this website

If you have consented to data processing, we process your personal data on the basis of this consent. This also applies if you have consented to the storage of cookies or to the access to information in your end device (e.g., via device fingerprinting). Consent can be revoked at any time.

Data processing may be carried out also if your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures. Or, if your data is required for the fulfillment of a legal obligation. Furthermore, the data processing may be carried out on the basis of our legitimate interest. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this Privacy Policy.

Recipients of personal data

In the scope of our business activities, we cooperate with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only disclose personal data to external parties if this is required as part of the fulfillment of a contract, if we are legally obligated to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure, or if another legal basis permits the disclosure of this data. When using processors, we only disclose personal data of our customers or candidates on the basis of a valid contract on data processing. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to the processing of data

A number of data processing operations are based on your consent. You can revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising

You have the right at any time to object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements. If your personal data is being processed in order to engage in direct advertising, you have the right to object to the processing of your affected personal data for the purposes of such advertising at any time. This also applies to profiling to the extent that it is affiliated with such direct advertising. if you object, your personal data will subsequently no longer be used for direct advertising purposes.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data at any time. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

• In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
• If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data instead of demanding the eradication of this data.
• If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons.

4. Data collected via our website

Cookies

Our websites and pages use what the industry refers to as “cookies.” Cookies are small data packages that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

Cookies can be issued by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies into websites (e.g., cookies for handling payment services). Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of these cookies (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for promotional purposes.

Cookies, which are required for the performance of electronic communication transactions, for the provision of certain functions you want to use (e.g., for the shopping cart function) or those that are necessary for the optimization (required cookies) of the website (e.g., cookies that provide measurable insights into the web audience). The operator of the website has a legitimate interest in the storage of required cookies to ensure the technically error-free and optimized provision of the operator’s services. If your consent to the storage of the cookies and similar recognition technologies has been requested, the processing occurs exclusively on the basis of the consent obtained; this consent may be revoked at any time.

You will find detailed information about all cookies under each consent category below:

Necessary cookies:

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional cookies:

These cookies mainly enable enhanced functionality and personalization. They let us provide a more personalized and convenient experience. Disabling or removing these cookies may make browsing pages less convenient or may prevent certain functionality from working correctly.

Analytical cookies:

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance cookies:

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement cookies:

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

We may also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.

How to refuse Cookies or withdraw consent

You can clear your cookies via your personal browser settings. With most internet browsers, you can adjust the settings to erase cookies from your computer’s hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions (usually located within the “Help”, “Tools” or “Edit” sections) to learn more about these functions and how to use them.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

• The type and version of browser used
• The used operating system
• Referrer-URL
• The hostname of the accessing computer
• The time of the server inquiry
• The IP-address

This data is not merged with other data sources. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. The processing of these data can be based on the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us or on your consent. If this has been requested; the consent can be revoked at any time. The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g., after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions, in particular retention periods.

Request by e-mail or telephone

If you contact us by e-mail or telephone, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. These data are processed if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us or on the basis of your consent. If consent has been obtained; it can be revoked at any time. The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

We use CRM that is fully compliant with current GDPR data protection and privacy requirements, ensuring the lawful and secure handling of personal data.

5. Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content arrangement and modification of our contractual relationships. Data with personal references to the use of this website (usage data) will be collected, processed, and used only if this is necessary to enable the user to use our services or required for billing purposes.

6. Our social media appearances

This privacy policy applies to the following social media presence:

Data processing through social networks

We maintain publicly available profiles in the above social networks. Social networks can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g., like buttons or banner ads). When you visit our social media pages, numerous data protection-relevant processing operations are triggered. In detail:

If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.

Using the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. This way you can see interest-based advertising inside and outside of your social media presence. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to.

Please also note that we cannot retrace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.

Legal basis

Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g. consent).

Responsibility and assertion of rights

If you visit one of our social media sites (e.g., Linkedin), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit. You can in principle protect your rights (information, correction, deletion, limitation of processing, data portability and complaint) vis-à-vis us as well as vis-à-vis the operator of the respective social media portal (e.g., Linkedin). Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.

Storage time

The data collected directly from us via the social media presence will be deleted from our systems as soon as you ask us to delete it, you revoke your consent to the storage or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions - in particular, retention periods - remain unaffected.

We have no control over the storage duration of your data that are stored by the social network operators for their own purposes. For details, please contact the social network operators directly (e.g., in their privacy policy, see below).

Your rights

You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time and free of charge. Furthermore, you can request the correction, blocking, deletion and, under certain circumstances, the restriction of the processing of your personal data.

7. Online-based Audio and Video Conferences (Conference tools)

Data processing

We use online conference tools, among other things, for communication with our customers. The tools we use are listed in detail below. If you communicate with us by video or audio conference using the Internet, your personal data will be collected and processed by the provider of the respective conference tool and by us. The conferencing tools collect all information that you provide/access to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” related to the communication process (metadata).

Furthermore, the provider of the tool processes all the technical data required for the processing of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.

Should content be exchanged, uploaded, or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such content includes, but is not limited to, cloud recordings, chat/instant messages, voicemail uploaded photos and videos, files, whiteboards, and other information shared while using the service. Please note that we do not have complete influence on the data processing procedures of the tools used. Our possibilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the tools used, and which we have listed below this text.

Purpose and legal bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers. Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company. Insofar as consent has been requested, the tools in question will be used on the basis of this consent; the consent may be revoked at any time with effect from that date.

Duration of storage

Data collected directly by us via the video and conference tools will be deleted from our systems immediately after you request us to delete it, revoke your consent to storage, or the reason for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal retention periods remain unaffected. We have no influence on the duration of storage of your data that is stored by the operators of the conference tools for their own purposes. For details, please directly contact the operators of the conference tools.

We employ the following conference tools: Microsoft Teams

We use Microsoft Teams. The provider is the Microsoft Ireland Operations Limited, For details on data processing, please refer to the Microsoft Teams privacy policy:

https://privacy.microsoft.com/en-us/privacystatement

8. Handling Candidate data

In the event that you send us your application documents (e.g., via e-mail or via postal services), we assure you, that the collection, processing, and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provisions and that your data will always be treated as strictly confidential.

Scope and purpose of the collection of data

If you submit an application to us, we will process any affiliated personal data (e.g., contact and communications data, application documents), if they are required to make a decision concerning the establishment or an employment relationship. Provided you have given us your consent, you may revoke any consent given at any time. Within our company, your personal data will be shared with other TIES ON AG offices, which can use it to fill their clients’ vacant positions.

Data Archiving Period

If we are unable to make you a job offer or you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests.

9. GDPR – Your Rights under the General Data Protection Regulation

TIES ON AG is committed to ensuring full compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). As a data subject whose personal data we process, you are entitled to the following rights. These rights apply to any personal data we hold about you, regardless of how it was collected.

9.1 Lawful Basis for Processing

We process your personal data only where we have a valid legal basis to do so under Article 6 of the GDPR. Depending on the context, we rely on one or more of the following legal bases:

We process your personal data only where we have a valid legal basis to do so under Article 6 of the GDPR. Depending on the context, we rely on one or more of the following legal bases:

• Consent (Art. 6(1)(a) GDPR) – where you have given us clear, specific, informed and unambiguous consent to process your personal data for a specific purpose.
• Contract performance (Art. 6(1)(b) GDPR) – where processing is necessary for the performance of a contract to which you are party, or in order to take steps at your request prior to entering into a contract.
• Legal obligation (Art. 6(1)(c) GDPR) – where processing is necessary for compliance with a legal obligation to which TIES ON AG is subject.
• Legitimate interests (Art. 6(1)(f) GDPR) – where processing is necessary for our legitimate business interests (such as improving our services or maintaining business records), provided those interests are not overridden by your rights and freedoms.

9.2 Right of Access (Art. 15 GDPR)

You have the right to obtain confirmation as to whether or not we process personal data concerning you, and, where that is the case, to request a copy of that data along with information about: the purposes of processing; the categories of data concerned; the recipients or categories of recipients; the intended storage period; the source of the data (if not collected directly from you); and the existence of any automated decision-making, including profiling.

9.3 Right to Rectification (Art. 16 GDPR)

You have the right to request that we correct any inaccurate personal data we hold about you without undue delay. You also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

9.4 Right to Erasure / ‘Right to be Forgotten’ (Art. 17 GDPR)

You have the right to request the deletion of your personal data where one of the following grounds applies:

• The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
• You withdraw your consent on which the processing is based and there is no other legal ground for the processing.
• You object to the processing (see Section 9.7 below) and there are no overriding legitimate grounds for the processing.
• The personal data has been unlawfully processed.
• The personal data must be erased for compliance with a legal obligation under EU or Member State law.

Please note that the right to erasure is not absolute. We may be required to retain certain data to comply with legal obligations or to establish, exercise or defend legal claims.

9.5 Right to Restriction of Processing (Art. 18 GDPR)

You have the right to request the deletion of your personal data where one of the following grounds applies:

• You contest the accuracy of your personal data, for a period enabling us to verify the accuracy.
• The processing is unlawful and you oppose erasure and request restriction instead.
• We no longer need the personal data for the purposes of processing, but it is required by you for the establishment, exercise or defence of legal claims.
• You have objected to processing pursuant to Article 21(1) GDPR pending the verification of whether our legitimate grounds override yours.

Where processing has been restricted, we will only process such data – except for storage – with your consent, or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest.

9.6 Right to Data Portability (Art. 20 GDPR)

Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transmit that data to another controller where technically feasible.

9.7 Right to Object (Art. 21 GDPR)

You have the right to object at any time to the processing of your personal data where that processing is based on our legitimate interests (Art. 6(1)(f) GDPR), including profiling based on those provisions. We will cease processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defence of legal claims.

Where personal data is processed for direct marketing purposes, you have the right to object at any time, after which your data will no longer be processed for such purposes.

9.8 Rights Related to Automated Decision-Making and Profiling (Art. 22 GDPR)

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you, unless such processing is: (a) necessary for entering into or performing a contract; (b) authorized by applicable law; or (c) based on your explicit consent.

9.9 Right to Withdraw Consent (Art. 7(3) GDPR)

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal. To withdraw consent, please contact us using the details provided in Section 3 of this Policy.

9.10 Right to Lodge a Complaint (Art. 77 GDPR)

For Switzerland, the competent authority is:

If you believe that our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with the supervisory authority in the EU Member State of your habitual residence, place of work, or the place of the alleged infringement.

Federal Data Protection and Information Commissioner (FDPIC)

Feldeggweg 1, 3003 Bern, Switzerland

Website: www.edoeb.admin.ch

For EU-based data subjects, the relevant lead supervisory authority will depend on where TIES ON AG is established or where the processing takes place.

9.11 International Data Transfers

Where we transfer personal data outside the European Economic Area (EEA) or Switzerland, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V. These safeguards may include: Standard Contractual Clauses (SCCs) approved by the European Commission; adequacy decisions made by the European Commission; or other lawful transfer mechanisms recognized under applicable data protection law.

You may request further details about the specific safeguards applied to any such transfer by contacting us using the details in Section 3.

9.12 How to Exercise Your Rights

To exercise any of the rights described in this section, please contact us in writing at:

TIES ON AG

E-mail: contact@ties-on.com

We will respond to your request within 30 days of receipt. In complex cases or where we receive a high volume of requests, this period may be extended by a further 60 days, of which we will notify you. We will not charge a fee for processing your request unless the request is manifestly unfounded or excessive.

We may need to verify your identity before processing your request to protect your personal data and prevent unauthorized access.

10. Updates to this Policy

We may update this Policy from time to time in response to changing legal, technical, or business developments. You can see when this Notice was last updated by checking the “Last Updated” date displayed at the top of this Policy.